Privacy Policy

Introduction

zarmolenti.top Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website at zarmolenti.top or use our learning platform engagement dashboard services.

We are the data controller for the personal data we process, and we are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data We Collect

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

Information You Provide

Contact details (name, email address, phone number)
Institution or organisation information
Messages and enquiries sent through our contact forms
Account information for our dashboard services
Educational data processed through our dashboard platforms

Information We Collect Automatically

Website usage data and analytics
IP address and browser information
Cookies and similar tracking technologies
Device and connection information

How We Use Your Information

We use the personal data we collect for various legitimate business purposes. How we use your data depends on how you interact with our services and the legal basis for processing.

Primary Uses

Providing our learning analytics dashboard services
Responding to your enquiries and providing customer support
Processing educational data through our dashboard platforms
Improving our services and developing new features
Complying with legal obligations and regulatory requirements

Marketing and Communications

We may use your contact information to send you updates about our services, educational resources, and relevant industry information. You can opt out of marketing communications at any time by contacting us at [email protected].

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following circumstances:

With service providers who help us operate our business (under strict confidentiality agreements)
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of others
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for which it was collected.

Contact enquiry data: 3 years from last contact
Customer account data: Duration of service plus 7 years
Website analytics data: 26 months
Marketing data: Until you opt out or 3 years of inactivity

Your Rights

Under GDPR and UK data protection law, you have several rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you
Right to rectification: You can request correction of inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can request limitation of how we process your data
Right to data portability: You can request transfer of your data to another service provider
Right to object: You can object to processing based on legitimate interests or for marketing purposes
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the contact information below.

International Data Transfers

We primarily process data within the UK and European Economic Area (EEA). If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

Email: [email protected]

Phone: +44 191 616 7550

Post:
zarmolenti.top Ltd
159 Kings Road
Newcastle, NE2I 2US
United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, if you believe we have not handled your personal data appropriately.

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